Life happens... traffic, weather, accidents... we get it. If, for one of these reasons, you will be late, please call the salon or notify your stylists as soon as possible. We will do our best to accommodate you. However, we do have a very strict schedule that we have to keep in order to avoid throwing everyone’s appointments off. If you will be 15 minutes or more late, we will have to reschedule your appointment.

Again, we understand that life happens, however, we have to keep things as organized as possible. Please be considerate when canceling or rescheduling your appointment. We ask that you give at least a 48-hour notice to cancel or reschedule. We allow for one true last-minute, emergency cancellation. After that, you will be responsible for 50% of your scheduled service amount before you can reschedule your appointment.

Cleanse:

+Brush hair to remove any tangles and to prevent matting before showering

+Use a sulfate-free shampoo and conditioner to prolong color and extension hair life

+Gently shampoo all hair, especially at your roots and in-between wefts. We always suggest a double cleanse

+Rinse well, not leaving any product behind

+Apply conditioner and use a detangling brush or wide tooth comb to distribute (hold the weft at the top as you brush)

+Rinse well, not leaving any product behind

+We recommend using a weekly conditioning mask to properly moisturize and nourish both your natural hair and your extensions

+Absorb soaking wet hair with a towel being careful not to rough up the extensions too much

Brush + Blow Dry:

+Using a detangling brush, start from the ends and work your way up

+We recommend brushing in sections. Start by sectioning out your bottom row and clipping the

rest of your hair on top of your head. Then drop down the second row, brush, and so on...

+Apply heat protectant concentrating on the mid sections and ends

+Rough dry your hair up to 80% dry using only your hands/fingers

+For the last 20% of your blow dry , section hair using the same sectioning method as brushing.

+Use a large round brush with a small amount of tension to smooth

Sleep:

+Brush out hair using a detangling brush

+Go to bed with DRY hair

+Loosly braid hair and secure with scrunchie or wear a loose pony

+Sleep on a silk pillow case to prolong hair life